Return and Exchange Policy

Return and Exchange Policy

At Mercado Clothing, our return and exchange process is simple and hassle-free:

Exchanges:

  • Contact us via WhatsApp at 03216566378 to get the return address.
  • Send back your product(s) in new condition using any courier service. Please reuse our flyer or any quality shopping bag for packing—do not use the courier’s flyer to avoid extra charges.
  • Let us know your size change via WhatsApp, and we will process your exchange immediately. Our representative will call you if there are any questions.

Returns:

  • To return an item, send it back in new condition via any courier service.
  • Refunds will be processed through JazzCash or Easypaisa. Please send your account details to us via WhatsApp at 03216566378. You’ll receive your refund within 3 working days.
  • The exchange process may take 5-7 days, and customers are responsible for shipping costs.

Note: Please contact us through only one method to avoid delays. We offer a 30-day return and exchange policy.

Thank you for choosing Mercado Clothing!